1. Information We Collect
Stellar Excavation and Utilities Inc. may collect the following types of customer information:
– Name
– Phone number
– Email address
– Mailing or service address
– Project/job-related details
– Payment information (when applicable)
2. We Collect Information
We collect customer information through:
– Website contact forms
– Direct communication (phone, email, SMS)
– Service agreements or contracts
– In-person interactions
– Project inquiries and estimates
3. How We Use Your Information
We use customer information for legitimate business purposes, including:
– Scheduling and confirming appointments
– Providing excavation and utility services
– Communicating project updates
– Responding to customer inquiries
– Sending service-related notifications
– Processing payments
4. Information Sharing
Stellar Excavation and Utilities Inc. does not share customer information with third parties or affiliates for marketing or promotional purposes.
Information may be shared only when necessary for essential business operations (such as payment processing or service coordination).
Mobile opt-in data and consent are never shared with any third party for any purpose. Any information sharing mentioned in this policy excludes mobile opt-in data.
5. SMS Messaging Terms
By providing your phone number and opting in, you consent to receive SMS messages from Stellar Excavation and Utilities Inc.
Consent to receive SMS messages is not required as a condition of purchase.
These messages may include:
– Appointment confirmations and scheduling updates
– Service and project notifications
– Customer support communications
– Job status and completion updates
Message frequency will vary based on your interaction with our services.
6. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. You may also reply UNSUBSCRIBE or QUIT.
After opting out, you will receive a confirmation message and will no longer receive SMS communications from us.
7. Help & Customer Support
For assistance, reply HELP or contact us at: leostellarutilities@gmail.com
8. Message & Data Rates
Message and data rates may apply. Message frequency varies. Please contact your wireless provider for details about your messaging plan.
9. Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
10. Your Rights & Contact Information
If you have questions about this policy or would like to update your information, please contact: leostellarutilities@gmail.com
